CO2 Cancellation Guidelines
- Request a copy of your contract from your current supplier. If you don’t know the email address, we’ll be happy to help you locate it. Be sure to include your account number and/or name in the subject line along with “termination”. Include your address in the body of the email if you do not have your account number. The email should read:
“I request a copy of my agreement within the next 5 business days or I will assume that there is no valid agreement in place and will be exploring other options. This notice also serves as termination for any agreement you can produce.”
2. If they produce an agreement; review and determine where you stand in relation to the term. If you are in an automatic renewal term, then you should review the legality of this in your state.
3. If they do not produce an agreement in the 5 business days, you can decide on how you would like to proceed. They will probably threaten you and maybe even produce an agreement after the 5 days but at least you have record of your intentions had they not produced the agreement in a timely manner.
Regardless of how things go, they may threaten you and/or send you an enormous termination bill. Keep in mind that large corporations have entire departments that sole purpose is to intimidate and scare small businesses into not changing vendors. Don’t be afraid to push back! You are a influential partner in the local restaurant industry and will not be afraid to let others know about their tactics. Please note that these are guidelines and do not constitute legal advice. Please consult your attorney for specific legal advice.
